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Privacy policy

WoofShield Privacy Policy

Last Updated: April 29, 2026

Vanta Grove LLC, operating under the brand “WoofShield” (“WoofShield,” “we,” “our,” or “us”), respects your privacy and is committed to protecting your personal information.

This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit, interact with, or make a purchase from www.woofshield.com (the “Site”).

By accessing or using the Site, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Site.

1. Information We Collect

Information You Provide We may collect the following information you voluntarily provide:

  • Name
  • Email address
  • Billing and shipping address
  • Phone number
  • Order details (including products purchased and payment method chosen)
  • Messages or inquiries submitted through contact forms

Payment Information We do not directly collect or store your full credit card or payment account information. All payments are processed securely by third-party providers such as PayPal and Stripe. These providers handle your payment data according to their own privacy policies.

Automatically Collected Information & Cookies When you visit the Site, we automatically collect:

  • IP address
  • Device type, browser information, and operating system
  • Site usage data (pages viewed, time spent, referring website, and interaction events)

We use cookies, pixels, and similar tracking technologies to operate the Site, analyze usage trends, personalize your experience, and support advertising. We may use third-party services including:

  • Google Analytics
  • Meta (Facebook) Pixel

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect Site functionality.

2. How We Use Your Information We use the collected information to:

  • Process and fulfill your orders, including shipping and payment processing
  • Provide customer support and respond to your inquiries
  • Send important transactional communications (order confirmations, shipping updates, etc.)
  • Send marketing emails and promotions only if you have explicitly opted in
  • Improve our Site, products, and services through analytics
  • Detect, prevent, and address fraud, security issues, and abuse
  • Comply with legal obligations

3. Sharing of Information We do not sell your personal information for monetary compensation.

We may share your information with the following categories of third parties:

Service Providers

  • Payment processors (PayPal, Stripe)
  • Shipping and fulfillment providers
  • Email marketing and communication platforms
  • Web hosting, cloud storage, and IT service providers
  • Analytics and advertising partners

These providers are contractually obligated to protect your data and may only use it to perform services on our behalf.

Advertising & Analytics Partners We may share limited, non-personally identifiable data with partners such as Google and Meta to measure advertising performance and deliver more relevant ads. This activity may be considered “sharing” for targeted advertising purposes under certain U.S. state privacy laws (including California).

Legal & Business Transfers We may disclose your information if required by law (e.g., subpoenas, court orders, or government requests), to protect our rights, property, or safety, or in connection with a merger, acquisition, or sale of business assets. Any recipient will be required to provide similar privacy protections.

4. Data Retention We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including order fulfillment, customer support, and accounting needs. Tax and financial records may be retained for up to 7 years (or as required by law). We will securely delete or anonymize your data when it is no longer needed.

5. Data Security We implement reasonable technical and organizational measures to protect your personal information. However, no method of electronic transmission or storage is completely secure. You are responsible for keeping your account credentials (if any) confidential.

6. Data Breach Notification In the event of a data breach that poses a risk to your personal information, we will notify affected users and relevant regulatory authorities as required by applicable law.

7. Your Privacy Rights (U.S. Residents, including California) Depending on your state of residence, you may have rights to:

  • Access the personal information we hold about you
  • Request deletion of your personal information
  • Correct inaccurate or incomplete data
  • Request a portable copy of your data
  • Opt out of the “sharing” of your personal information for targeted advertising
  • Limit the use of sensitive personal information (where applicable)

We will respond to verified requests within the legally required timeframe (typically 45 days). We will not discriminate against you for exercising these rights.

To submit a privacy rights request, please email us at: support@woofshield.com

8. Sensitive Personal Information We may collect limited sensitive personal information (such as full billing address) solely for processing transactions, shipping orders, and fraud prevention. We do not use sensitive personal information for profiling, targeted advertising, or any unrelated purposes.

9. Email Marketing & Opt-Out If you opt in to receive marketing communications, we may send you product updates, promotions, and brand news. You may unsubscribe at any time by:

10. Do Not Track (DNT) We do not currently respond to browser “Do Not Track” (DNT) signals due to the lack of a consistent industry standard. To opt out of targeted advertising, you may visit:

11. Third-Party Services Our Site may include links to or integrations with third-party websites and services (e.g., social media widgets). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

12. Children’s Privacy Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will delete it promptly.

13. International Users If you access the Site from outside the United States, your information will be transferred to and processed in the United States. By using the Site, you consent to this international transfer.

14. Accessibility We strive to make our policies accessible. If you need this Privacy Policy in an alternative format, please contact us at support@woofshield.com.

15. Changes to This Policy We may update this Privacy Policy from time to time. The “Last Updated” date at the top will be revised accordingly. For material changes, we will provide notice via email (if you have subscribed) or a prominent announcement on the Site before the changes take effect.

16. Contact Us Vanta Grove LLC Email: mailto:support@woofshield.com